FAQs
Still Have Questions?
Our friendly staff are standing by!
| Call Us Today! (415) 898-1313 | |
| info@novatoselfstorage.com |
Visit Us Now!1535 Grant Ave, Novato, CA 94945 |
At Novato Self Storage you will enjoy these features:
- Full-time on site service team
- Security patrol and monitoring
- Month-to-month leases
- Boxes and moving supplies available
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At Novato Self Storage how many units do you have and what range of storage unit sizes do you offer?
We have nearly 1,400 units ranging in size from 4' x 4' to 20' x 30'.
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What are your hours of operation?
Our gate hours are 7am - 7pm Daily! Our office is located off site at 1535 Grant Ave. in Novato and is open from 8am - 6pm Monday thru Friday and 9am - 5pm Saturday and Sunday.
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Can you help answer questions about storage problems, storage supplies, movers, truck rentals, etc.
Our expert staff is here to help solve all your storage problems. We can tell you the most efficient and secure methods to store your property as well as recommend movers and places to purchase your storage supplies.
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What are my actual move-in costs?
First month's rent and a deposit (depending on unit size - deposits range from $10 - $40) and is fully refundable when you move-out. We do have occasional move-in specials and will always attempt to meet any competitors’ prices. Once you move in, your rental agreement is on a month-to-month basis.
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Will my stuff be safe at Novato Self Storage®?
We have a coded gate security system with personnel always on site. In addition, surveillance cameras watch the place 24/7!
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Do I need insurance for my stored property?
Check with your homeowners or renters’ insurance to see if your stored property is covered by your policy. If you find that you do want insurance, we can provide you the name of an insurance carrier that specializes in self storage.
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What can’t I store at Novato Self Storage®?
Common sense and state laws determine what can be stored. Since you alone have access to your space, do not store anything that needs a controlled environment. This would include live animals and plants, explosive or flammable items, toxic materials, food, or liquids. Do not tempt unwanted critters with food, candles, dried flowers or your favorite sweater.
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How do I prevent damage from pests?
We use an exterminator who inspects and services our facility on a regular basis. Our staff can also provide you with specific packing tips to ensure that your stored property is not damaged.
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What are the contact names addresses and phone numbers?
Novato Self Storage®
1535 Grant Avenue
Novato, CA 94945
Our Facility Manager is Sandy Buckley
Phone (415) 898-1313 - Fax (415) 898-2158
Facility - Novato Self Storage®
8127 & 8141 Binford Road
Novato, CA 94945


